If you have any issues with an order you placed please contact Accounting@lakissfootball.com

Returns & Exchanges

 

PRIVACY POLICY

"We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone."


SECURITY POLICY

"Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read over the internet."


RETURNING BY MAIL (U.S.)

Send in your item(s) using the postage-paid U.S. return label. Your return will be processed within 10-14 business days. LA KISS will not be responsible for return postage on items weighing under 1 lbs.   

 

RETURNING IN STORES (U.S.)

Merchandise bought online cannot be returned at Honda Center.

 

EXCHANGES

For the best service and selection, please order your replacement items online or call 714.587.2628 for assistance.

 

EXCEPTIONS & SPECIAL INSTRUCTIONS

Please call customer service at 714.587.2628 for assistance returning over-sized items, perishable goods or other unusual merchandise.

 

REFUNDS

If you ordered by credit card, we'll credit your account within 14 business days. This will show on your next statement, depending on the issuing bank and/or billing cycle. If you have requested an exchange, your account will be charged for the new item and credited for the return. Unfortunately, we cannot refund your original shipping charges.

 

INTERNATIONAL RETURNS

International LAKISS.com orders have a different return process and do not qualify for free returns or merchandise exchanges. For a refund that includes duties, taxes and tariffs, please contact LA KISS customer service and ask them to send you a Return Merchandise Authorization form and provide you with a returning address. Orders returned directly to Lakissfootball.mysiplestore.com will receive a refund for the merchandise but not duties, taxes or tariffs.

 

GREEN SHIPPING

In our continued effort to minimize waste and lessen our impact on the environment, please note that your order may arrive in a slightly used shipping box. 


SHIPPING

Please allow extra time for shipping during football season. For immediate request please contact us via phone.

 

Questions? Call us at 714.587.2628 to talk with a customer service representative.

Store@LAKISSfootball.com